- No penalty for cancellations received up to 14 days before the booked date.
- 20% penalty for cancellations received from 13 to 2 days from the date of service.
- Full payment for cancellations received from 2 to 0 days from the date of service.
For the safety of passengers, the service may undergo variations based on weather and sea conditions. In case of cancellation due to force majeure, it will be possible to move the tour date or get a full refund of the amount paid.